Less squatters' rights? Nominet lowers the cost of complaining
Nominet's new Dispute Resolution Policy and Procedure come into force today. A summary of the changes is available here.
The most significant change is the introdution of a new "summary decision" option. If the domain name owner does not respond to the complaint, the complainant can opt (for £200 plus VAT) to have an expert's decision on the key issues of whether the complainant has rights in the domain name and whether there has been an abusive registration. If the expert finds in favour of the complainant, the domain name is transferred.
What you don't get for your money is the full, reasoned decision of the expert - but presumably most aggrieved complainants would be happy with just the transfer.
This new procedure seems to me to be a great idea. Savvy cybersquatters have been all too aware of the higher cost of the full expert decision (£750 plus VAT) and choose to "offer" their domain names for sale for a slightly cheaper sum. And in many cases this is successful and genuine rights holders pay up, because it still costs less than going down the official route. Hopefully this new procedure will help to alleviate this.
Of course, unscrupulous individuals will no doubt seek to capitalise on the new procedure where possible and this has led to concerns of reverse domain name hijacking - where someone issues a complaint, counts on the domain name holder failing to reply and then effectively "buys" the domain name for the £200 fee. I am not wholly convinced of this - the hijacker would still need to pay out to get the name, which seems counter-intuitive when there are so many freely available names out there. However, the message for genuine domain name holders is to ensure your contact details are kept up to date with Nominet and make sure you deal promptly with any complaints.